Business ops template

This template suits startups, agencies, and consulting teams that need lightweight structure for decisions, customer context, incidents, and competitive intelligence—without a heavyweight wiki.

Target audience

Founders and ops leads standardizing how the team documents work
Account and delivery teams tracking customers, kickoffs, and playbooks
Anyone who wants ADR-style decisions next to meeting notes in one searchable place

Folder layout

Folder	Purpose
`inbox/`	Onboarding and quick capture before filing
`decisions/`	Technology, process, and vendor choices (ADRs)
`meetings/`	Kickoffs, standups, QBRs—link decks in the body
`playbooks/`	Repeatable SOPs (incidents, sales handoff, hiring)
`customers/`	Briefs: stakeholders, needs, history, next steps
`competitive/`	Landscape snapshots by quarter or segment

Replace project in note frontmatter with your company or engagement name. Sample dates use 2026-04-07 for consistency.

File History 1 commit

sha256:700fafdd1afa490919f9515d660ca6e75456bcd5bb67513abcd8757a634c01f6 docs: record AIP-b SD-21 land (KN #308) Human 10 days ago